Hotels are rated on a scale of 1 to 5. 1 means bad rating. 5 corresponds to an excellent rating. Below is how various ratings may be interpreted.
5 star rating usually means a excellent quality hotel. Very clean rooms. Extremely customer friendly service. Good locations. Best value for money. Customer always prefer to stay in the hotel more than once.
4 star rating usually means very good hotel. Good location. Rooms always clean. Very good service. Most customers are satisfied. Very good value for money. Customer usually prefer to stay in the hotel more than once.
3.5 rating usally means better than average hotels. Clean rooms. Good service. Good value for money. Very few complaints. Customer usually prefer to stay in the hotel more than once.
3 rating usually means average hotel. Rooms with basic facilities. Average service. Some complaints.
2 star feedback rating means lower than average service. Rooms not always clean. Not a very good value for money. Major complaints. Customers usually do not stay in the hotel the 2nd time.
1 star rating means customers have major complaints. Bad services. Dirty rooms.